Susan Fussell Bio

My research focuses on interpersonal communication in face-to-face and computer-mediated contexts. My goals are to enhance our theoretical understanding of the mechanisms involved in conversational discourse and to apply this theory to the design and evaluation of new communications technologies. My current focus areas include intercultural computer-mediated communication, multilingual communication, online policy deliberation, the use of social network sites to promote energy saving behavior, human-robot interaction, and collaborative intelligence analysis. With my students and collaborators, I examine these issues within a variety of domains, including hospitals, educational settings, and corporations, using a combination of quantitative and qualitative research methods.